Let’s face it: inviting a cleaning crew into your home is a big deal. You’re trusting them not only with your space but also with your time, money, and peace of mind. A great cleaning service will leave your home spotless and your shoulders a little lighter.

But not all crews are created equal. Some cut corners, others overpromise and underdeliver, and a few flat-out aren’t honest about what you’re paying for. At Wheatley Creek, we believe in transparency and quality—but we also think it’s important for homeowners to know the red flags.

Here are the biggest warning signs that your cleaning service might not be on the up-and-up—and how we do things differently.

If your cleaning service can’t clearly explain what they’ll clean (and what they won’t), that’s a problem. You shouldn’t be left wondering if the baseboards or ceiling fans are part of the deal.

Here’s the Catch:
Vague promises leave plenty of room for shortcuts.

Our Approach: 
We’re upfront with detailed checklists for every service, whether it’s a basic clean, a deep clean, or a turnover for a rental. You’ll always know what to expect.

If your crew is in and out faster than you can make a sandwich, chances are they skipped more than a few spots. A quality clean takes time and attention to detail.

Here’s the Catch:
A rushed job usually means dirt hiding in corners, streaks left on mirrors, or crumbs still lurking under the couch.

Our Approach: 
We work efficiently, not carelessly. Our crew takes pride in leaving every space actually clean—not just “good enough.”

Some budget cleaners show up empty-handed and raid your cabinets for products. Worse, they might use the wrong stuff—like harsh chemicals on delicate surfaces.

Here’s the Catch:
It’s unprofessional and can damage your home.

Our Approach: 
We bring our own professional-grade supplies, chosen for safety, effectiveness, and the right job. If you prefer us to use your eco-friendly products, just say the word—we’ll always ask first.

Ever tried cleaning windows with paper towels? Or scrubbing grout with the wrong brush? The wrong tools don’t just slow you down—they make the job harder than it needs to be.

Why it matters: You waste time (and energy) fighting grime without actually winning.

How We Handle It: 
We use professional-grade tools and products designed to get the job done fast and right. That means streak-free windows, sparkling grout, and less elbow grease.

One week it’s Anna, the next week it’s two strangers you’ve never met. A revolving door of cleaners makes it hard to build trust and accountability.

Here’s the Catch:
Inconsistent crews mean inconsistent results.

Our Approach: 
We keep a tight-knit team. You’ll see familiar faces who know your home and your preferences because cleaning should feel personal, not random.

If it’s impossible to get a straight answer, schedule changes are last-minute, or your texts get ignored, that’s a red flag.

Here’s the Catch:
Clear communication is the backbone of trust.

Our Approach: 
We’re easy to reach, responsive, and proactive. If something comes up, we’ll communicate clearly and honestly no ghosting, no guessing.

A rock-bottom quote might look tempting, but chances are it comes with hidden fees, low-quality products, or a slapdash job.

Here’s the Catch:
Cheap rarely means good value, it usually means cutting corners.

Our Approach: 
We believe in fair, transparent pricing. No bait-and-switch, no surprise charges. Just honest rates for solid work.

Your cleaning service should make your life easier, not leave you second-guessing. If you’ve spotted any of these red flags, it might be time to rethink who you’re trusting with your home. At Wheatley Creek, we built our name on honesty, reliability, and pride in every job. When we say spotless, we mean it. And when we say we’ll show up, we do.

Tired of wondering if your home is truly clean? Let’s talk. We’ll show you what an honest cleaning crew looks like.