fbpx
  • 752 East Agate Court #8, Box 1388, Granby, CO 80446
  • M-F 9am-5pm

Now Hiring!

Drone Services | Grand County, Colorado

Frequently Asked Questions

Grand County, Colorado

Do you have a question? We have an answer – most of the time, anyway. Here you’ll find answers to those burning questions you have for our team.

FAQs

General

Service Area

What is your service area?

We provide services throughout Grand County, Colorado, including Winter Park, Fraser, Tabernash, Granby, Grand Lake, Hot Sulphur Springs, Parshall, and Kremmling. Occassionally, we also do service calls in Routt and Summit Counties.

Customer Type

What type of customers do you serve?

We serve a diverse range of customers in Grand County, Colorado, including:

Local Residents: Homeowners and renters who need help with regular maintenance and home services.

Second Homeowners: People who own vacation homes in the area and require services to maintain their properties while away.

Commercial Properties: Businesses and commercial establishments that need professional maintenance and upkeep.

Short-Term Rentals: Short-Term Rental (STR) properties that need turnover services, like hot tub maintenance and cleaning between guests.

Whether you’re a full-time resident, a part-time visitor, or a business owner, we’ve got your home service needs covered.

Quotes, Pricing, & On-Site Assessments

Do you offer free estimates/quotes?

We offer free virtual visits when a virtual link (a Zillow or AirBnB link) can be shared with our team. For most jobs, we can view the property virtually or through shared photos and provide a free estimate/quote.

For larger jobs such as painting and staining, remodels, and deep cleans, we will need to conduct an on-site assessment. We charge a $79 assessment fee for these visits, which can be applied to any scheduled work. This ensures you receive a thorough evaluation of your needs, and the fee contributes to the service you select.

How long will an on-site assessment take?

An on-site assessment typically takes 30 minutes to an hour. This duration allows us to thoroughly evaluate your needs and provide an accurate quote for the required services. The assessment can be done with or without the property owner present at the home, whichever is more convenient for you.

When can I expect the quote?

For smaller jobs, we can often provide a quote within a day or two. For larger projects that require an on-site assessment, we typically provide a quote within 1-3 days after the visit. We strive to deliver timely and accurate quotes to ensure your project can move forward smoothly.

What are your prices?

At Wheatley Creek Services, we offer competitive pricing for our wide range of home and property maintenance services, reflecting the high quality and reliability of our services. In general, clients can expect to pay a minimum of $195 per visit.

We are fully insured and pay for Workman’s Compensation to ensure the safety and well-being of our team. This means you can trust that our workers are protected and that our services meet professional standards. While this might make our prices slightly higher than some other providers, it ensures that you receive top-notch service with the peace of mind that comes from working with a fully licensed and insured company. We aim to provide excellent service at a fair price, offering value and security to all our customers.

Scheduling

How soon can I be scheduled?

We confirm scheduling dates once a quote has been accepted. This ensures that we can allocate the necessary time and resources to meet your specific needs efficiently. Once you approve the quote, we’ll work with you to find the earliest available slot that fits your schedule.

Can I be scheduled this week?

We can confirm scheduling dates once a quote has been accepted. This ensures that we can efficiently allocate the necessary time and resources to meet your specific needs. Once you approve the quote, we’ll work with you to find the earliest available slot.

Sometimes, we can schedule same-week service, but this depends on factors such as weather conditions if we are currently on a large project and the completeness of ongoing projects.

How far are you out on your schedule?

Our schedule availability varies depending on current projects and demand. Once a quote is accepted, we can provide a more precise timeframe. We aim to accommodate requests as soon as possible, and sometimes we can schedule same-week service. However, this depends on factors like weather conditions, ongoing project completion, and the scale of current jobs. Please contact us directly for the most accurate and up-to-date scheduling information.

What time does your team usually arrive?

Our team of early risers usually leaves the warehouse at 8:30 am to begin work.  Most drive times are 30-45 minutes from our Granby location. This allows us to start our day early and ensure we can provide efficient and timely service, while keeping our team on schedule for the day.

For short-term rental cleanings, our hours are based on 10am check-outs and 4pm check-ins to ensure the property is ready for the next guests. This schedule allows us to provide efficient and timely service to meet your guests needs.

Services

General

What services do you provide?

At Wheatley Creek Services, we offer a wide range of home and property maintenance services, including:

    • Window Washing: Interior and exterior window cleaning, including screen cleaning.
    • Junk Removal: Efficient removal of unwanted items, from small loads to large cleanouts.
    • Hot Tub Services: Regular maintenance, deep cleaning, and repair services.
    • Painting: Interior and exterior painting, as well as small touch-up jobs.
    • Small Remodeling Jobs: General handyman services and custom projects tailored to your needs.
    • Maintenance: Basic home maintenance, seasonal services like gutter cleaning, and other upkeep tasks.
    • Dryer Vent Cleaning: Thorough cleaning of dryer vents to ensure safety and efficiency.
    • Cleaning Services: Comprehensive cleaning for homes and businesses, including deep cleaning, regular upkeep, and move-in/move-out cleaning.
    • Christmas Lighting: Professional installation, removal, and storage of holiday lights.

We serve local residents, second homeowners, commercial properties, and seasonal visitors in Grand County, Colorado, including Winter Park, Fraser, Tabernash, Granby, Grand Lake, and Hot Sulphur Springs. Whatever your home or property needs, we’ve got you covered!

Do you do all the work, or do you hire contractors?

At Wheatley Creek Services, we pride ourselves on the quality and reliability of our work. Most of our services are performed by our own highly-trained and experienced team members. However, for specialized tasks or larger projects, we may collaborate with trusted contractors to ensure the job is completed to the highest standards. Rest assured, all work is overseen by us to maintain the quality and consistency you expect from Wheatley Creek Services.

Handyman

Do you do maintenance work?

Yes, we offer a variety of maintenance services to keep your property in excellent condition. Our maintenance services include:

    • Basic Home Maintenance: Regular upkeep tasks like fixing leaks, replacing light bulbs, and minor repairs.
    • Seasonal Services: Gutter cleaning and other seasonal tasks to prepare your home for changing weather.
    • General Handyman Services: Small repairs, installations, and improvements around your home or property.
    • Preventative Maintenance: Inspections and routine tasks that prevent bigger issues down the line, such as replacing HVAC filters and checking smoke detectors.
    • Custom Projects: Tailored maintenance work based on your specific needs.
    • Subscription Maintenance: Scheduling regular visits to your property while you’re away to ensure everything is in order and address any issues that arise.

Our goal is to ensure your property remains in top shape all year round, providing peace of mind and convenience for homeowners, second homeowners, and commercial property owners in Grand County.

Do you do driveway cleaning?

Yes, we offer driveway cleaning as part of our comprehensive maintenance services. Our driveway cleaning includes:

    • Pressure Washing: Removing dirt, grime, oil stains, and other buildup to restore your driveway’s appearance.
    • Stain Removal: Targeted treatment for tough stains such as oil, rust, and paint.
    • Weed Removal: Clearing away any weeds growing in the cracks and crevices of your driveway.

Our goal is to leave your driveway looking like new, enhancing the overall curb appeal of your property.

Property Cleaning

What is included when my property is cleaned?

Our cleaning services include several options tailored to meet your specific needs:

— Standard Clean:

    • Dusting all surfaces
    • Vacuuming and mopping floors
    • Cleaning bathrooms (toilets, sinks, showers, tubs)
    • Wiping down kitchen surfaces (counters, sinks, stovetops)
    • Emptying trash bins
    • General tidying up
    • A more thorough Standard Clean Checklist can be found here.

— Deep Clean:

    • Everything included in a Standard Clean
    • Cleaning inside appliances (oven, fridge)
    • Wiping down baseboards, window sills, and door frames
    • Detailed cleaning of fixtures and light switches
    • Dusting and cleaning hard-to-reach areas (behind furniture, under beds)
    • Cleaning blinds and vents
    • A more thorough Deep Clean Checklist can be found here.

— Short-Term Rental Clean:

    • Everything included in a Standard Clean
    • Changing bed linens and making beds
    • Restocking essentials (toilet paper, paper towels, toiletries)
    • Checking for damages or maintenance issues
    • Ensuring the property is guest-ready, including setting out welcome amenities if provided
    • A more thorough STR Clean Checklist can be found here.

Each cleaning type is designed to cater to different levels of need, whether it’s regular upkeep, a thorough deep clean, or preparing a property for new guests. Let us know your specific requirements, and we’ll make sure your space is sparkling clean!

What is included in your STR (Short Term Rental) clean?

Our Short-Term Rental (STR) clean includes comprehensive services to ensure your property is guest-ready. Here’s what’s included:

Standard Cleaning Tasks:

    • Dusting all surfaces
    • Vacuuming and mopping floors
    • Cleaning bathrooms (toilets, sinks, showers, tubs)
    • Wiping down kitchen surfaces (counters, sinks, stovetops)
    • Emptying trash bins

Bed Linen Changes: 

    • Changing bed linens and making beds

Restocking Essentials: 

    • Restocking items like toilet paper, paper towels, and toiletries

Inspection:

    • Checking for damages or maintenance issues and reporting them to you

Guest-Ready Preparation:

    • Ensuring the property is in pristine condition and ready for the next guests.
    • Setting out welcome amenities if provided

Our STR clean is designed to provide a seamless transition between guests, ensuring your property is clean, comfortable, and inviting. A more thorough STR Clean Checklist can be found here.

Do you do move out cleans?

Yes, we offer move-out cleaning services. Our move-out cleaning includes a thorough and detailed cleaning to ensure the property is spotless and ready for the next occupants. Here’s what’s included:

General Cleaning:

      • Dusting all surfaces
      • Vacuuming and mopping floors
      • Cleaning baseboards, window sills, and door frames

Kitchen Cleaning:

      • Cleaning inside and outside of all appliances (oven, refrigerator, microwave, etc.)
      • Wiping down cabinets, counters, and sinks
      • Cleaning stovetops and backsplashes

Bathroom Cleaning:

    • Scrubbing and sanitizing toilets, sinks, showers, and tubs
    • Cleaning mirrors and fixtures

Living Areas and Bedrooms:

    • Dusting and wiping down all surfaces
    • Cleaning windows and mirrors

Additional Tasks:

    • Removing any remaining trash
    • Ensuring all areas are free from dust and grime

Our move-out clean is designed to leave the property in excellent condition, making it ready for inspection or the next occupants.

Do you offer a deep cleaning services?

Yes, we offer deep cleaning services. Our deep cleaning service includes a thorough and detailed cleaning of your entire home or property. Here’s what’s included:

General Cleaning:

    • Dusting all surfaces, including hard-to-reach areas
    • Vacuuming and mopping floors
    • Cleaning baseboards, window sills, and door frames
    • Cleaning blinds and vents

Kitchen Cleaning:

    • Cleaning inside and outside of all appliances (oven, refrigerator, microwave, etc.)
    • Wiping down cabinets, counters, and sinks
    • Cleaning stovetops and backsplashes

Bathroom Cleaning:

    • Scrubbing and sanitizing toilets, sinks, showers, and tubs
    • Cleaning mirrors, fixtures, and tiles
    • Wiping down cabinets and countertops

Living Areas and Bedrooms:

    • Dusting and wiping down all surfaces, including furniture
    • Cleaning windows and mirrors
    • Vacuuming upholstery and under furniture

Additional Tasks:

    • Removing cobwebs
    • Emptying trash bins
    • Detailed cleaning of light fixtures and switches

Our deep cleaning service is designed to leave your home immaculate, addressing every nook and cranny to ensure a spotless and healthy living environment. A more thorough Deep Clean Checklist can be found here.

Can you take out guest trash?

Yes, we can remove guest trash as part of our cleaning services. However, please note that we do not provide trash collection services ourselves. The property must have trash service or trash receptacles available. For your convenience, local trash providers can be found here: Grand County Preferred Service Providers. Please be aware that excessive trash will incur additional cleaning fees. This helps ensure a clean and welcoming environment for your guests and our team.

Window Cleaning

What is included with window cleaning?

Our window washing service includes a comprehensive approach to ensure your windows are spotless and shining:

    • Interior and Exterior Cleaning: Unless otherwise stated, we typically wash the inside and outside of your windows for a crystal-clear finish.
    • Detailed Inspection: Check for any damage or issues with your windows and report them to you.
    • Scraping Windows: Removing debris, paint, and overspray for a flawless appearance.

Additional Services

    • Screen Cleaning: Removing, cleaning, and reinstalling screens to ensure they’re free from dust and debris.
    • Track and Sill Cleaning: Thoroughly cleaning window tracks and sills to remove dirt and grime build-up.

Our bid might be higher than some competitors because we prioritize quality and safety. We are fully insured and pay for Workman’s Compensation, which ensures our team is protected and you receive professional, reliable service. Additionally, we use top-quality cleaning products and equipment to achieve the best results.

For more window cleaning FAQs, visit our Window Cleaning Service page.

Do you usually come out to check the house to build a window cleaning quote?

Most of the time, we can build a window cleaning quote by doing a virtual visit on Google Earth or checking a property link on Zillow or another real estate listing. You can also send us pictures of your property so we can get a count on the windows and view the window heights.

If we need to visit the property, there will be a $79 on-site assessment fee that can be applied to any scheduled work. This allows us to provide an accurate quote while being flexible and convenient for you.

Can you do construction window cleaning?

Yes, we offer construction window cleaning services. Our construction window cleaning includes:

Debris Removal: Carefully removing any construction debris, dust, and dirt from the windows.

Scraping: Removing paint, stickers, and overspray from window surfaces.

Detailed Cleaning: Thoroughly cleaning both the interior and exterior of the windows to ensure they are spotless.

Our construction window cleaning service is designed to leave your windows crystal clear and free from any construction-related residue, ensuring your newly completed or renovated property looks its best.

Hiring a Service Provider

What advice would you give a client looking to hire a home service provider in your area of work?

Research and Reviews: Start by researching local service providers and reading reviews from other customers. Look for comments about reliability, quality of work, and customer service. This can give you a good sense of which companies uphold high standards.

Verify Experience and Expertise: Ensure the provider has experience with the specific type of work you need. For example, if you need work on a historic home, look for a provider with that specific expertise.

Discuss Communication and Updates: Clear communication is key to any project’s success. Discuss how the provider will keep you updated throughout the project and how they handle any issues or changes that might arise.

Check for Proper Licensing and Insurance: Ensure the provider has the necessary licenses and insurance to perform the work. This is crucial for your protection and peace of mind. In the State of Colorado, plumbers and electricians should be licensed, and you can request a copy of their license.

Consider Local Providers: Hiring a local provider, like us at Wheatley Creek Services, means getting someone who understands local conditions and regulations. Plus, it supports the local economy. Check out our list of Grand County, Colorado Preferred Service Providers & Trades to learn more.

Read the Terms and Conditions: Often easily overlooked, Terms and Conditions are what protects you as a client and the service provider. Make sure to review any terms and conditions before moving forward.

What questions should clients think through before talking to home service professionals about their projects?

What is the specific goal of the project? Understanding what you want to achieve helps you communicate your needs.

What is my budget? Knowing how much you are willing to spend can guide the conversation on project scope and materials.

What is my timeline? Consider when you would like the project to start and end. This helps in scheduling and determining availability.

What style or design preferences do I have? If the project involves aesthetic choices, like painting or remodeling, have ideas or examples ready.

Are there any specific materials or brands I prefer? Knowing this can affect the project’s cost and quality.

What are my expectations for communication and updates during the project? Decide how often and by what means you wish to be updated.